• Community Schemes Ombud Service Act, 2011
  • Notice No. 519 of 2011
  • Act
  • Chapter 1 : Interpretation
    • 1. Definitions
  • Chapter 2 : Community Schemes Ombud Service
    • 2. Purpose of Act
    • 3. Establishment of Service
    • 4. Functions of Service
    • 5. Mandate
    • 6. Board of Service
    • 7. Appointment of members of Board
    • 8. Functions of Board
    • 9. Disqualification from membership of Board
    • 10. Resignation and removal from office
    • 11. Fiduciary duty and disclosure
    • 12. Committees
    • 13. Delegation and assignment of functions by Board
    • 14. Appointment of chief ombud and chief financial officer
    • 15. Conditions of appointment of chief ombud and chief financial officer
    • 16. Removal of chief ombud and chief financial officer from office
    • 17. Acting chief ombud and chief financial officer
    • 18. Functions of chief ombud
    • 19. Functions of chief financial officer
    • 20. Delegation by chief ombud and chief financial officer
    • 21. Staff of Service
    • 22. Funds of Service
    • 23. Application of Public Finance Management Act
    • 24. Tabling in Parliament
    • 25. Delegation by Minister
    • 26. Additional functions
    • 27. Provision of information
    • 28. Intervention by Minister
    • 29. Regulations
    • 30. Judicial management and liquidation
    • 31. Security of information
    • 32. Documents relating to litigation
    • 33. Limitation of liability
    • 34. Offences and penalties
    • 35. Independence of Service
    • 36. Practice directives
    • 37. Privileges, immunities and non-waiver
  • Chapter 3 : Applications
    • 38. Applications
    • 39. Prayers for relief
    • 40. Further information or material for applications
    • 41. Time limit on certain applications
    • 42. Rejection of applications
    • 43. Notice to affected persons and association
    • 44. Notice to applicant
    • 45. Amendment or withdrawal of application
    • 46. Inspection of documentation
    • 47. Conciliation
    • 48. Referral to adjudicator
  • Chapter 4 : Investigation and representation
    • 49. Adjudication fees
    • 50. Investigation by adjudicator
    • 51. Investigative powers of adjudicator
    • 52. Legal representation
  • Chapter 5 : Adjudicator's orders
    • 53. Order dismissing application
    • 54. Order dealing with application
    • 55. Notice of order
    • 56. Enforcement of orders
    • 57. Right of appeal
  • Chapter 6 : General
    • 58. Public access to information in regard to orders
    • 59. Levies and annual returns
    • 60. Short title and commencement
• Regulations
  • Community Schemes Ombud Service Regulations : Levies and Fees, 2016
    • Notice No. R. 1232 of 2016
    • Chapter 1 : Interpretation
      • 1. Definitions
    • Chapter 2 : Schedule of Levies and Fees
      • 2. Levies payable by schemes to the Service...
      • 3. Application, Adjudication and other Fees... 
    • Chapter 3 : Discounts and Waivers
      • 4. Discounts and Waivers in terms of section 29(1)(c) of the Act
      • 5. Short title
    • Annexures
      • Form CS3A - Application for waiver of fees... 
      • Form CS3B - Application for waiver of fees... 
  • Regulations on Community Schemes Ombud Service
    • Notice No. R. 1233 of 2016
    • Chapter 1 : Interpretation
      • 1. Definitions
    • Chapter 2 : Activities of Board
      • 2. Meetings of Board
      • 3. Notices
      • 4. Quorum
      • 5. Adjournment of meetings
      • 6. Presiding at meetings of Board
      • 7. Procedure and making of decisions
      • 8. Minutes
      • 9. Written resolutions
      • 10. Execution of documents and validity of actions
    • Chapter 3 : Scheme Levies and Service Fees
      • 11. Levies and amounts payable
      • 12. Service fees and costs
      • 13. Interest on overdue amounts
    • Chapter 4 : Promotion of Good Governance, Training ...
      • 14. Duties of scheme executives
      • 15. Fidelity insurance
      • 16. Quality and form of governance documentation
      • 17. Training
    • Chapter 5 : Annual Returns, Certificates and Forms
      • 18. Scheme governance documentation and information
      • 19. Dispute resolution
      • 20. Legal representation
      • 21. Appeal against the decision of the Adjudicator
      • 22. Power to enter and inspect
      • 23. Short title
    • Forms
      • Form CS 1
      • Form CS 1A
      • Form CS 2
• Proclamations
  • Commencement of the Community Schemes Ombud ...
    • Proclamation No. 55 of 2016