• Public Protector Act, 1994 (Act No. 23 of 1994)
    • Notice No. 2012 of 1994
    • Act
    • Preamble
    • 1. Definitions
    • 1A. Establishment and appointment
    • 2. Remuneration, vacancies in office and other terms and conditions of employment by Public Protector
    • 2A. Appointment, remuneration and other terms and conditions of employment, vacancies in office and removal from office of Deputy Public Protector
    • 3. Staff of Public Protector
    • 4. Finances and accountability
    • 5. Liability of Public Protector
    • 6. Reporting matters to and additional powers of Publilc Protector
    • 7. Investigation by Public Protector
    • 7A. Entering upon premises by the Public Protector
    • 8. Publication of findings
    • 9. Contempt of Public Protector
    • 10. Compensation for expenses
    • 11. Offences and penalties
    • 12. Repealed
    • 13. Application of Act
    • 14. Repeal of laws
    • 15. Short title
  • Rules
    • Amendment Rules relating to Investigations by the Public Protector and Matters Incidental thereto, 2020
      • Notice No. 945 of 2018
      • Chapter 1 : Definitions
        • 1. Definitions
      • Chapter 2 : Purpose of Rules
        • 2. Purpose of Rules
      • Chapter 3 : Lodging Complaint with Public Protector
        • 3. Service points where complaint may be lodged
        • 4. Manner of lodging complaint
        • 5. Information required when lodging complaint
        • 6. Manner of submitting complaints to Public Protector
        • 7. Confidentiality of information
      • Chapter 4 : Processing of Complaint lodged with Public Protector
        • 8. Delivery of documents and notices
        • 9. Procedure followed after lodging complaint
        • 10. Decision of Public Protector relating to late lodging of complaint
        • 11. Refusal of Public Protector to investigate complaint
        • 12. Advising complainant about appropriate remedies
        • 13. Referral of complaint to, or by, public bodies or authorities
      • Chapter 5 : General aspects relating to Investigation of Complaint lodged with Public Protector
        • 14. Format of investigation
        • 15. Reporting of state institutions to executive authorities or Parliament, as the case may be
        • 16. Legal assistance during investigation
        • 17. Circumstances under which Public Protector will request assistance from state institutions
        • 18. Request for assistance by Public Protector
        • 19. Informing parties of assistance by state institutions
      • Chapter 6 : Conducting Preliminary Investigation
        • 20. Deciding on preliminary investigation
        • 21. Procedure after conclusion of preliminary investigation
      • Chapter 7 : Compliance with Information Requests and Timeframes of Public Protector
        • 22. Responsibility of state institutions to co-operate with Public Protector
        • 23. Attaining co-operation during investigations
        • 24. Refusal or failure to co-operate with Public Protector
        • 25. Contempt of the Public Protector
      • Chapter 8 : Conducting of Proceedings before Public Protector
        • 26. Scope of Chapter
        • 27. Circumstances under which Public Protector conducts proceedings
        • 28. Notice of proceedings
        • 29. Failure to participate in proceedings
        • 30. Persons allowed to attend proceedings
        • 31. Nature of proceedings
        • 32. Procedures before commencement of proceedings
        • 33. Procedures at commencement of proceedings
        • 34. Procedures during proceedings
        • 35. Conditions for joining, substituting or adding parties to proceedings
        • 36. Consolidation of complaints
      • Chapter 9 : General Aspects in Resolving Complaints
        • 37. Complaint resolution processes and techniques
        • 38. Facilitation of resolution
        • 39. Implementation of resolution
      • Chapter 10 : Conclusion of Complaint
        • 40. Conclusion of complaint
        • 41. Affording opportunity to complainant to make representations before finalising complaint
        • 42. Adverse findings of Public Protector
        • 43. Monitoring of agreement and remedial action to be taken
        • 44. Grounds for requesting internal review for decision to close an investigation or refuse to investigate a complaint
      • Chapter 11 : General Provisions
        • 45. Recording of proceedings and investigation
        • 46. Language used during proceedings and investigation
        • 47. Contact particulars of Public Protector and Customer Care Service
        • 48. Short title and commencement
      • Annexures
        • Annexure A : Public Protector Complaint Form
        • Annexure B : Contact details of Public Protector
        • Annexure C : Subpoena
        • Annexure D : Authorisation to serve subpoena
        • Annexure E : Notice of proceedings
  • Notices
    • [Repealed] Determination of the Salaries and Allowances of the Public Protector
      • Notice No. 359 of 2020
      • Schedule 1 : Remuneration levels with effect 1 July 2019 of the Public Protector
    • [Repealed] Determination of the Remuneration of the Deputy Public Protector
      • Notice No. 1332 of 2020
      • Schedule 1 : Remuneration of the Deputy Public Protector
    • Determination of the Salaries and Allowances of the Public Protector and Deputy Public Protector
      • Notice No. 2672 of 2022
      • Schedule : Salaries and Allowances, with effect 1 April 2021, of the Public Protector and Deputy Public Protector
    • Determination of the Salaries and Allowances of the Public Protector and Deputy Public Protector: 2022/2023
      • Notice No. 3914 of 2023
      • Schedule: Salaries and Allowances, with effect 1 April 2022, of the Public Protector and Deputy Public Protector
  • Proclamations
    • [Repealed] Determination of the Salaries and Allowances of the Public Protector and Deputy Public Protector
      • Proclamation No. 29 of 2021
      • Schedule : Salaries and Allowances, with effect 1 April 2020, of the Public Protector and Deputy Public Protector
    • Determination of the Salaries and Allowances of the Public Protector and Deputy Public Protector: 2023/2024 - 2024/2025
      • Proclamation Notice 205 of 2024
      • Schedule : Salaries and Allowances with effect 1 April 2023 and 1 April 2024